When purchasing any Zagon Composites merchandise in any way, you agree to be bound by the “Lifetime Crash Replacement Policy” as outlined in this document.
“We” / “Us” / “Our” refers to Zagon Composites as a company in South Africa with registration number 2015/219459/07, with our offices at 21 Chief Albert Luthuli Drive, Potchefstroom, 2520, South Africa.
“You” / “Your” refers to a visitor to Our Website and also our customer.
In this policy document:
|“Courier” / “Carrier”||means any person or business contracted by us to carry Products from us to You.|
|“Customer” / “Consumer”||means any individual who, in connection with this agreement, is acting for a purpose which is outside his business.|
|“Content”||means any content in any form published on Our Website by us or any third party with our consent.|
|“Merchandise” / “Products”||means any of the Products we offer for sale on Our Website, or, if the context requires, Products we sell to You.|
|“Our Website”||means any website and all web pages controlled by us.|
|“Our Service”||means all retail activities that allow visitors of Our Website to select, purchase and receive merchandise via Our Online Shopping Marketplace.|
|“Post”||means display, exhibit, publish, distribute, transmit and/or disclose information, content and/or other material on Our Website.|
At ZAGON we want You to ride Your carbon wheels every day with confidence. In the event of an accident, whether it is during a ride or not, under the Lifetime Crash Replacement Policy We will replace Your Product at 50% of the Product’s current local market value.
Damages covered under the Lifetime Crash Replacement Policy:
Damages Not covered by the Lifetime Crash Replacement Policy are:
Requirements to qualify with the Lifetime Crash Replacement Policy, You as the current owner MUST:
Replacement claims must be made as follows:
Merchandise must be returned to Us as follows:
Zagon Composites reserves the right to refuse replacement claims to any person who in our sole discretion abused Our Products or Crash Replacement Policy.
Any questions, replacement claims or general correspondence regarding Our Lifetime Crash Replacement Policy can be directed as follows: